Support

Gold is credited when INVO confirms your payment, usually within a minute, even if you closed the game before it finished. If it's been longer than that, email support@ourinvo.com with your Captain ID and roughly when you made the purchase, and we'll chase it down.

Register an email in-game (Settings) if you haven't already. Your save is tied to your account, so once you sign in on the new device, your progress follows you.

Email support@ourinvo.com with your Captain ID and ask for deletion, and we'll confirm when it's done. One caveat: the financial transaction ledger is retained for audit and legal compliance, as explained in our Privacy Policy. Note that "Reset all progress" in Settings only clears the save on that device; it doesn't delete your account.

In the game, open Settings → "Disable anonymous telemetry". That stops all analytics immediately, including Google's automatic collection. You can turn it back on the same way.

Brilliant. Tell us! Email support@ourinvo.com with what happened, what you expected, and your device or browser. A screenshot helps enormously. If it's account-related, include your Captain ID.

Yes. Once the game has loaded, you can play offline and your progress is saved on your device (and synced to your account when you're back online). Purchases and duels need a connection.

An honest answer: the game features real-money Gold purchases and player-to-player gold transfers, so it's not directed at children under 13, and players under 18 need a parent or guardian's permission for purchases and transfers. INVO supports guardian approval on transfers. Parents can email us any time with questions or to have a child's data removed.